Article Series

Moving? Save Time—Change Your Address Online

Article submitted by staff at Content is from the SSA publication resource. Visit for more information.

If you are moving and you receive Social Security benefits, you do not need to call or visit us—just go to and change your address online.

You can change your address online if:

  1. You get Social Security benefits;
  2. You provide answers that match our records when asked a series of identity questions or if you already have a password; and
  3. You know your complete new address, including the ZIP code.

After we have processed your online request to change your address, we will send you a confirmation letter.

You decide when the change takes effect. You can request that an address and telephone number change become effective up to three months after we process your online request.

You can change only your own address and telephone number online. You cannot make changes for anyone else, such as family members, even if they receive benefits under the same account number.

You can change your address by calling us

Yes, you can change your address by calling us toll-free 1-800-772-1213 (TTY 1-800-325-0778 for the deaf or hard of hearing) weekdays from 7 a.m. to 7 p.m. local time, or visit your local office.

When you call, we can answer specific questions and provide information by automated phone service 24 hours a day.

We treat all calls confidentially. We also want to make sure you receive accurate and courteous service. That is why we have a second Social Security representative monitor some telephone calls.

Posted December 2012 on